Frequently Asked Questions

    Orders and Shopping FAQs

    You can place an order by browsing through our products, adding them to your cart, and proceeding to checkout. Follow the on-screen instructions to complete your purchase.
    We accept major credit cards, debit cards, and payment gateways like PayPal and Stripe.
    After placing your order, you will receive a tracking number via email. Use this number on our tracking page to monitor your shipment.
    Orders can be canceled or modified within 24 hours of placement by contacting our support team at [support@quickstop.com](mailto:support@quickstop.com).
    You can return items within 14 days of receipt. Items must be in original condition and packaging. Some items, such as personalized products, may not be eligible for return.

    Payments FAQs

    We accept major credit cards, debit cards, and secure payment gateways like PayPal and Stripe. All payment methods are encrypted for your security.
    Yes, your payment information is protected with SSL encryption and processed through trusted gateways, ensuring complete security and privacy.
    At this time, we do not support multiple payment methods for a single order. Please select one payment option at checkout.
    Currently, we do not offer cash on delivery. All orders must be prepaid using the available online payment methods.
    If your payment fails, please check your card details, ensure your bank hasn’t blocked the transaction, and try again. You can also contact your bank or reach out to us at [support@quickstop.com](mailto:support@quickstop.com).

    Returns FAQs

    We accept returns within 14 days of receiving your order. Items must be unused, in their original packaging, and with all tags attached. Certain items, such as intimate apparel or personalized products, may not be eligible for return.
    To initiate a return, please contact our support team at [support@quickstop.com](mailto:support@quickstop.com) with your order details and the reason for the return. We will provide you with return instructions and a shipping label if applicable.
    Return shipping fees may apply unless the return is due to an error on our part, such as receiving a damaged or incorrect item. These details will be provided during the return process.
    Refunds are processed within 7–10 business days after we receive and inspect the returned item. The refund will be credited to your original payment method. Please allow additional time for your bank to process the refund.
    Yes, we offer exchanges for items of the same value if the requested size or color is in stock. Please contact us at [support@quickstop.com](mailto:support@quickstop.com) to arrange an exchange.

    Account FAQs

    Creating an account is simple. Click on the “Sign Up” or “Register” button at the top of the page, fill in your details (name, email, password), and submit the form. Once registered, you’ll receive a confirmation email to activate your account.
    To reset your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and we will send you an email with instructions to reset your password securely.
    Log in to your account and navigate to the “My Account” section. Here, you can update your personal details, change your password, and manage your saved addresses.
    If you wish to delete your account, please contact us at [support@quickstop.com](mailto:support@quickstop.com). Note that account deletion is permanent, and all associated data, including order history, will be lost.
    Yes, your account information is encrypted and stored securely. We adhere to strict privacy policies to ensure your data is safe. Please refer to our Privacy Policy for further details.

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